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7

Are you seriously spending time on branding…

I don’t know why this is happening lately, but I have another slightly controversial blog post for you today. It is the result of a conversation I had with a friend about branding for his small business. It was a great conversation, but the outcome surprised me. We came to the conclusion that what you read online about branding does not apply to most small and medium businesses online. In other words most of us entrepreneurs.

Don’t get me wrong, branding makes sense for Coca Cola, Nike or Honda. These are huge consumer companies that benefit from having people know their names. The idea is that when people make buying decisions, they will favor products whose names they recognize. Brand name products usually outsell generic ones, and not necessarily because of quality. The main reason is trust. brandingI believe that this is why branding gets so much focus online. After all, in order to be successful online, you need to be able to develop a relationship of trust with your prospects. I certainly agree with that statement.

Let’s take a look at what branding is. In my opinion it is the selling of a company name or product through general advertising. When the customer is facing the dilemma of choosing between a branded product versus a generic one, he chooses the brand he is familiar with.

Based on this definition, it is clear that branding is a name recognition issue. I would like to point out that branding is different from a unique selling proposition (USP). A USP is a critical asset in marketing for almost any product. The USP explains why your product/service is different from anyone else.

Where a brand will affect the customers choice based on the product name, the USP will affect customer behavior because of the unique benefits. In essence, the USP will have a similar effect on the customer for a small business that branding has for a large (retail) business. The big difference is that branding is extremely expensive whereas USP does not have to be.

But apart from the money, the main take away is that branding is the wrong thing to focus on for small and most medium size businesses. So, next time you read about how this or that social media platform will help you with the branding of your products, make sure to think through how this is supposed to work.

Make sure that there is actually a benefit for you in doing what they say. Remember that branding in itself may not help you get more sales. In contrast to what a lot of “gurus” are saying, you should focus on your USP and not on branding.

I have to admit that until I had this conversation with my friend, I did not realize this (nor did he). It is amazing how easily we can be mislead by what others are writing. Or am I wrong in my statements. Please don’t hesitate to share your views, even if they are totally different from mine. I really appreciate your opinions. Let me know if you agree, or if you think that I am totally off base.

  • Anonymous

    Karin, For me branding appears to be quite similar to my USP. By standing for the same thing over and over, I am branding myself and also presenting my USP. I think both are important and not so separable.

  • drericagoodstone

    Karin, For me branding appears to be quite similar to my USP. By standing for the same thing over and over, I am branding myself and also presenting my USP. I think both are important and not so separable.

  • Anonymous

    Great post, never really look at Branding / Unique Selling Proposition in 2 different techniques. You pose some great questions here.

    Bill

  • wmjhartman

    Great post, never really look at Branding / Unique Selling Proposition in 2 different techniques. You pose some great questions here.Bill

  • http://socialtrafficmastermind.com wmjhartman

    Great post, never really look at Branding / Unique Selling Proposition in 2 different techniques. You pose some great questions here.Bill

  • Steve Vernon

    Hi Karen – You’ve certainly brought up a great topic for discussion and something we all need to seriously consider in our marketing. You are absolutely right that there is a definitive difference between you brand and your USP, and that as individual entrepreneurs and/or small business owners, our primary focus should be on our USP (something that many of us may not really think about). I will disagree, however, on your point that branding has to be expensive. Our brand may be nothing more than our photo or a simple logo (neither of which need to be, in any way, expensive items). Your branding could be something as simple as making sure you use the same photo, along with a consistent color or combination of colors on your blog, your comments on other blogs, your web site, all of your social networking sites, post cards, business cards and so on. It could be that all of your videos that you post are done with you standing in front of a big ugly cactus or something silly like that, or that whenever you take a photo or do a video, you’re holding a fuzzy pink rabbit. Crazy stuff like that. It’s something that, when people see it, they think of you or your product or service right away.

    Remember, the origins of branding go back to ranching, where each animal is “branded’ with a specific mark that clearly identified its owner. Nothing fancy, but consistent and readily recognizable. That’s all branding is. Any of us can do it with just a little effort. That, in addition to a good USP and top-notch customer service, will have you headed in the right direction.

  • Steve Vernon

    Hi Karen – You've certainly brought up a great topic for discussion and something we all need to seriously consider in our marketing. You are absolutely right that there is a definitive difference between you brand and your USP, and that as individual entrepreneurs and/or small business owners, our primary focus should be on our USP (something that many of us may not really think about). I will disagree, however, on your point that branding has to be expensive. Our brand may be nothing more than our photo or a simple logo (neither of which need to be, in any way, expensive items). Your branding could be something as simple as making sure you use the same photo, along with a consistent color or combination of colors on your blog, your comments on other blogs, your web site, all of your social networking sites, post cards, business cards and so on. It could be that all of your videos that you post are done with you standing in front of a big ugly cactus or something silly like that, or that whenever you take a photo or do a video, you're holding a fuzzy pink rabbit. Crazy stuff like that. It's something that, when people see it, they think of you or your product or service right away. Remember, the origins of branding go back to ranching, where each animal is “branded' with a specific mark that clearly identified its owner. Nothing fancy, but consistent and readily recognizable. That's all branding is. Any of us can do it with just a little effort. That, in addition to a good USP and top-notch customer service, will have you headed in the right direction.

  • http://controlemotionsafterabreakup.com Nicole Rushin

    Hi Karen, I actually do personal branding consults and had one today with someone. I think identifying your personal brand is first and foremost the most important part of your on-line business. As Steven says, it can be as simple as using the same pictures consistently throughout your social platforms so you can easily be recognized. I try to get people to pull out the little things about themselves that make them unique, this is your connection point with other people and way to earn trust, as you speak of. You have got to connect with people and come across as personal or people will not trust you. Also, a lot of network marketers have trouble stepping into leadership roles and don’t even have a clear vision of what that would look like. By helping people define their personal brand it really helps them to be able to step into that role. They can see it and visualize it and it makes it more possible. If you are a social media expert and you do not promote what is unique about yourself how will you stand out above all the others? Whether your friend likes it or not, personal branding is your resume’ of the future. When an employer wants to know what you have done in your industry or how many connections you have, soon, and maybe now, they will just go to the internet and google you name. The ones who have taken the time to brand themselves will be the ones to stand out and really crush their industry. I don’t agree with your friend. Branding use to be about corporations and products, now it is about individuals and it is vitally important to any size business, but especially to the solo entrepreneur. At the heart of Personal Branding is authenticity and it does not work unless your brand is geared around your passions. This is what I try to help people with, identifying that passion and designing their brand around it. No matter what your business is YOU are always in front of it. Personal Branding is about running the business of YOU.

  • Nicole Rushin

    Hi Karen, I actually do personal branding consults and had one today with someone. I think identifying your personal brand is first and foremost the most important part of your on-line business. As Steven says, it can be as simple as using the same pictures consistently throughout your social platforms so you can easily be recognized. I try to get people to pull out the little things about themselves that make them unique, this is your connection point with other people and way to earn trust, as you speak of. You have got to connect with people and come across as personal or people will not trust you. Also, a lot of network marketers have trouble stepping into leadership roles and don't even have a clear vision of what that would look like. By helping people define their personal brand it really helps them to be able to step into that role. They can see it and visualize it and it makes it more possible. If you are a social media expert and you do not promote what is unique about yourself how will you stand out above all the others? Whether your friend likes it or not, personal branding is your resume' of the future. When an employer wants to know what you have done in your industry or how many connections you have, soon, and maybe now, they will just go to the internet and google you name. The ones who have taken the time to brand themselves will be the ones to stand out and really crush their industry. I don't agree with your friend. Branding use to be about corporations and products, now it is about individuals and it is vitally important to any size business, but especially to the solo entrepreneur. At the heart of Personal Branding is authenticity and it does not work unless your brand is geared around your passions. This is what I try to help people with, identifying that passion and designing their brand around it. No matter what your business is YOU are always in front of it. Personal Branding is about running the business of YOU.

  • rebeccahappy

    I think I will come back and read the conversation here another time Karin…but here is a little bit I have picked up to add to your mix. The branding you refer to for big brands is very costly yes and is actually very old school. Online branding today is not something you create but is rather created by the impressions or perceptions people have of you.,..how you are seen in their eyes. It really has nothing to do with what you may think it is…By spending time online and developing your presence is what will create the brand….how people interact and react with you (the brand) You can influence and persuade perhaps but it is now really in the hands of the people. That is why it is so essential for you to make yourself accessible to them.

  • rebeccahappy

    I think I will come back and read the conversation here another time Karin…but here is a little bit I have picked up to add to your mix. The branding you refer to for big brands is very costly yes and is actually very old school. Online branding today is not something you create but is rather created by the impressions or perceptions people have of you.,..how you are seen in their eyes. It really has nothing to do with what you may think it is…By spending time online and developing your presence is what will create the brand….how people interact and react with you (the brand) You can influence and persuade perhaps but it is now really in the hands of the people. That is why it is so essential for you to make yourself accessible to them.

  • Anonymous

    Hey Karin…I really enjoy coming here and reading your posts from time to time. I always learn and love to see the conversations take place. I would have to say that branding (as much as it is for an individual) is very important. I believe many small businesses are primarily based upon trust and a personal interaction. I would call that a type of personal branding. It may be possible that I have the terminology wrong…but I believe the concept to be very strong. I also believe that personal branding is not enough either. People may trust me…but I will get a better response out of more people if I also focus on my USP as well. Why would someone want to do business with me? Because they can trust me and I offer something that they really can’t get anywhere else. That…is a powerful combination.

    Thanks again for another great post!

  • brucebackman

    Hey Karin…I really enjoy coming here and reading your posts from time to time. I always learn and love to see the conversations take place. I would have to say that branding (as much as it is for an individual) is very important. I believe many small businesses are primarily based upon trust and a personal interaction. I would call that a type of personal branding. It may be possible that I have the terminology wrong…but I believe the concept to be very strong. I also believe that personal branding is not enough either. People may trust me…but I will get a better response out of more people if I also focus on my USP as well. Why would someone want to do business with me? Because they can trust me and I offer something that they really can't get anywhere else. That…is a powerful combination.Thanks again for another great post!

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  • Beverly Monical

    Karin, I so agree with this post.If you don’t get yourself Branded you will fade away.I believe video is the best tool to brand yourself too.People get to know you even more when they see and hear from you often,Testimonials are awesome too.

  • Beverly Monical

    Karin, I so agree with this post.If you don't get yourself Branded you will fade away.I believe video is the best tool to brand yourself too.People get to know you even more when they see and hear from you often,Testimonials are awesome too.

  • http://timedtweeter.com Loic

    I think what you are saying makes sense. There is no real need for an average online marketer to brand himself. I thought through it after reading your articles. A lot of online marketers are actually selling affiliates products (say amazon associate program). In a case like that, there is no real need to re-brand the product. (amazon already been a trusted website)

    The focus should rather be on convincing the prospect that the product is really good and appreciated by a lot of other customers.

  • Loic

    I think what you are saying makes sense. There is no real need for an average online marketer to brand himself. I thought through it after reading your articles. A lot of online marketers are actually selling affiliates products (say amazon associate program). In a case like that, there is no real need to re-brand the product. (amazon already been a trusted website)The focus should rather be on convincing the prospect that the product is really good and appreciated by a lot of other customers.

  • Emma Deborah Thomas

    Hi Karin,

    I agree that the type of branding you speak of, the big business type, is unnecessary for most of us. I think what is important is building an online ‘presence’, we use the word branding a lot for this, building your unique persona and niche. Having people know, like and trust you is important. Being uniquely you and not just another random online marketer is a big plus and creating a professional image by using the same colours/image wherever you go just makes sense so that people become familiar with your ‘branding’.

    Honestly, I’m a bit lax on this front, I use the same photo for a lot of things and I present the real me at all times but everything else seems a little contrived for me personally but I have to admit it makes sense.

    Thank you for making us all think on a topic not much blogged about from a should we, shouldn’t we point of view!

    Wishing you an awesome week,

    Emma :)

  • http://socialnetworkvoter.com Emma Deborah Thomas

    Hi Karin,I agree that the type of branding you speak of, the big business type, is unnecessary for most of us. I think what is important is building an online 'presence', we use the word branding a lot for this, building your unique persona and niche. Having people know, like and trust you is important. Being uniquely you and not just another random online marketer is a big plus and creating a professional image by using the same colours/image wherever you go just makes sense so that people become familiar with your 'branding'.Honestly, I'm a bit lax on this front, I use the same photo for a lot of things and I present the real me at all times but everything else seems a little contrived for me personally but I have to admit it makes sense.Thank you for making us all think on a topic not much blogged about from a should we, shouldn't we point of view!Wishing you an awesome week,Emma :)

  • Emma Deborah Thomas

    Hi Karin,I agree that the type of branding you speak of, the big business type, is unnecessary for most of us. I think what is important is building an online 'presence', we use the word branding a lot for this, building your unique persona and niche. Having people know, like and trust you is important. Being uniquely you and not just another random online marketer is a big plus and creating a professional image by using the same colours/image wherever you go just makes sense so that people become familiar with your 'branding'.Honestly, I'm a bit lax on this front, I use the same photo for a lot of things and I present the real me at all times but everything else seems a little contrived for me personally but I have to admit it makes sense.Thank you for making us all think on a topic not much blogged about from a should we, shouldn't we point of view!Wishing you an awesome week,Emma :)

  • http://socialnetworkvoter.com Joseph McDevitt

    Karin, This is a very interesting topic. I agree with you to an extent, but in my mind Branding and our unique selling proposition are two different things. Now, I am not saying you are totally off base, and some of the points you bring up are valid, and I think we should focus strongly on our USP! But I still support the idea that a well established brand is extremely important for a business, big, medium, or small! Thanks for posting this interesting topic!

  • Joseph McDevitt

    Karin, This is a very interesting topic. I agree with you to an extent, but in my mind Branding and our unique selling proposition are two different things. Now, I am not saying you are totally off base, and some of the points you bring up are valid, and I think we should focus strongly on our USP! But I still support the idea that a well established brand is extremely important for a business, big, medium, or small! Thanks for posting this interesting topic!

  • Joseph McDevitt

    Karin, This is a very interesting topic. I agree with you to an extent, but in my mind Branding and our unique selling proposition are two different things. Now, I am not saying you are totally off base, and some of the points you bring up are valid, and I think we should focus strongly on our USP! But I still support the idea that a well established brand is extremely important for a business, big, medium, or small! Thanks for posting this interesting topic!

  • http://socialtrafficmastermind.com Secrewealthschool

    Hello Karen, Nice new perspective on Branding. Keep up the good work. Like the blog!
    All The Best Dale Werner

    • Dale Werner

      opps typo “secretwealthschool” in address

  • http://timedtweeter.com Secrewealthschool

    Hello Karin, Nice new perspective on Branding. Keep up the good work. Like the blog!All The Best Dale Werner

    • http://timedtweeter.com Dale Werner

      opps typo “secretwealthschool” in address

  • Anonymous

    Hi Karin – Nice post! I agree you have to have a great product that stands out above the rest, but “people still buy from people” they have a connection with and that might be where branding is important.

  • http://socialtrafficmastermind.com glynahumm

    Hi Karin – Nice post! I agree you have to have a great product that stands out above the rest, but “people still buy from people” they have a connection with and that might be where branding is important.

  • Rob Franta

    Hi Karin thanks for the post, personally I have the exact opposite thoughts. Although, they can be viewed in a different context, to me I consider it personal branding. It may be more credibility and testimony. With Nike, because Michael Jordan promoted them and said they were good people wanted them. The name Nike is in the public eye because of this. Personal branding in a small business sense is more like providing people the ability to see that you know what you are doing and you are successful. Having people openly admit that you know what you are doing and more important that you are someone they can trust. Are all methods of personal branding to me. My business has increased 10 fold as a result of personal branding. Rob

  • http://socialnetworkvoter.com Rob

    Hi Karin thanks for the post, personally I have the exact opposite thoughts. Although, they can be viewed in a different context, to me I consider it personal branding. It may be more credibility and testimony. With Nike because Michael Jordan promoted them and said these were good people wanted them. They name Nike is in the public eye because of this. Personal branding in a small business sense is more providing people the ability to see that you know what you are doing, you are successful with it, people agree and openly admit you know what you are doing and more important you are someone they can trust. My business has increased 10 fold as a result of personal branding. Rob

  • Brenda Abraham

    Hi Karen,This is new to me as I am totally sold out the idea of branding. I think your brand comprises of many things, your message, logos, mission statement ect. I think these are always of building KLT. Just this afternoon I had a convo with hubby about a TV add for a car dealership. I was telling him that they had changed management so their ads were different but for some reason every time I see the new ads I long for the old ones. I also pointed out a few other businesses to him simply by repeating their tagline, a phone number he knew which ones I was talking about. I think this was due in part to the work these companies did for me to take notice and pay attention to their message. Know, Like, Trust

  • Brenda Abraham

    Hi Karen,This is new to me as I am totally sold out the idea of branding. I think your brand comprises of many things, your message, logos, mission statement ect. I think these are always of building KLT. Just this afternoon I had a convo with hubby about a TV add for a car dealership. I was telling him that they had changed management so their ads were different but for some reason every time I see the new ads I long for the old ones. I also pointed out a few other businesses to him simply by repeating their tagline, a phone number he knew which ones I was talking about. I think this was due in part to the work these companies did for me to take notice and pay attention to their message. Know, Like, Trust

  • Wendy Hewlett

    Hi Karen,
    I believe that USP and branding are completely separate issues also. It’s not branding our products that we are trying to accomplish with our small businesses, it’s branding ourselves so that our customers and prospects trust, like and know us. The USP gives our customers a reason to buy our specific product, but they buy it from us because they know, like and trust us.
    This is a great post Karin, because it has triggered a debate! :)
    Wendy

  • http://bookmarksandvotes.com Wendy Hewlett

    Hi Karen,I believe that USP and branding are completely separate issues also. It's not branding our products that we are trying to accomplish with our small businesses, it's branding ourselves so that our customers and prospects trust, like and know us. The USP gives our customers a reason to buy our specific product, but they buy it from us because they know, like and trust us.This is a great post Karin, because it has triggered a debate! :) Wendy